Delayed or Missing Refunds (if applicable)
If you haven’t received your refund yet, check your bank account again first.
Then contact your credit card company, it may take some time for the refund to be officially credited to your account.
Contact your bank next. Refunds usually take some processing time to arrive. If you receive a refund within 24 hours of the charge, make sure the charge is credited to your bill, as this may only be a canceled charge, not a refund.
If you’ve done everything and still haven’t received your refund, please contact us at nevarezfsirb@gmail.com.

Specials (if applicable)
Specials are only refundable for regular-priced items, unfortunately, specials are non-refundable.

Exchanges (if applicable)
We will only replace defective or damaged items. If you need an exchange, please email nevarezfsirb@gmail.com and send the item to: [Ask a representative for the correct address during the refund or exchange process].

Gifts
If the item was marked as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of the return. Once we have received the returned item, we will mail you the gift certificate.

If the item is not marked as a gift at the time of purchase, or if the giver sends the order to themselves to give it to you later, we will refund the giver and they will be aware of your return.

Shipping
To return your product, you should mail the product to: [Ask the representative for the correct address during the refund or exchange process].

You will be responsible for the cost of return shipping. Return shipping costs will not be refunded.

Shipping costs are non-refundable. If you receive a refund, return shipping costs will be deducted from your refund.

Depending on where you live and the season, the time it takes for your exchange to arrive may vary.

Slow or delayed shipments will not result in a refund for your order. However, this can extend your 30-day warranty as the 30-day warranty starts when you receive your order.

If the value of the item you’re shipping is more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.